Returns & Exchanges

At Cookie Corner Hawaii, we take pride in the freshness of our island-baked treats; however, due to the perishable nature of our products, all sales are final. If you receive a damaged or incorrect order, please contact us within 48 hours so we can make it right.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately examine your package for any signs of damage during transit or discrepancies in the items received.

• 2.
  Contact Customer Support

  If there is an issue, email our team at [email protected] with your order number and clear photos of the damaged product and packaging.

• 3.
  Verification Process

  Our quality assurance team will review your claim within 2 business days to determine eligibility for a replacement or store credit.

• 4.
  Resolution

  Once approved, we will initiate a replacement shipment at no additional cost to you or issue a credit to ensure your satisfaction.